License expired

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ptarasov

Hello, I got a message that the license has expired: "Your license key has expired. If you need to purchase a new license key, visit www.mypreview.one online store."
But when I bought it, the site said the following: "Currently, our products are a one time purchase" and "We provide lifetime unlimited theme & plugin support to all our customers and users. There is no additional cost."

Do I really need to pay for it again?

ptarasov

Maybe someone will answer me?
You ignored a email for a month and don't answer here now, what's happend?

mahdiyazdani

ptarasov

Our store grants each customer one or more non-transferable license(s) to use the software for internal use.
We will only provide support services to the original customer or license holder with a legitimate license key, and consider any other uses of this license key for support queries or usage of the plugin(s) as fraudulent.

Each license key is valid one year starting from your date of purchase after one year you can continue using your theme(s) or plugin(s), but you will not have access to updates any longer.

https://www.mypreview.one/faq.html

skull77

Unfortunately, it looks like the theme owner currently has something else to do than to take care of his customers. He also doesn't fix the bugs promptly or adapt the theme to new WP versions in time. Unfortunately the risk with a one man show. Will strongly consider whether I extend again after the expiration of the current license period.